E tshwane statement of account

Your opinion is important to us. Please assist us by taking this quick survey.

It is the best and safest way of making a payment to the City.

You receive immediate confirmation of payment and your account is updated. No more delayed or lost payments.

e-Tshwane is designed to make it faster and easier to interact with the City.

It is part of our Smart City strategy to improve customer service by making all services and interactions available electronically.

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Your input is greatly valued and will be directed to the relevant department New query View Query Status

I just registered today and had a couple of questions as to how the system works. I spoke a Nonhlanhla Sekhethela who was extremely helpful, patient and thorough. This was such a pleasant experience. I even know enough now to help my colleagues register! Thanks Nonhlanhla, you are a real asset!

To Kabelo Mahlabehwane - Support Agent Thank you for the wonderful service on Friday evening. I was most surprised when you called to resolve my account login issue. Even more surprised when you e-mailed to warn that the site will be down for maintenance. That is being pro-active and is stellar service. Well done and keep up the good work. Yours Sincerely Shailendra Harri

Keep on igniting excellence, this e-Tshwane service is the best ever.

After I had a complaint about the change of address on my statement, I am so happy that e-Tshwane manage to help me within an hour. I like to thank you for your fast response and the service, with regards to my complaint. This show that e-Tshwane will limit and reduce long ques from Tshwane offices. Keep up the good work. If it wasn't your e-Tshwane service, I would have spent hours in your office looking for the right person to help me just for a simple thing. e-Tshwane is simple and easy to use.. KEEP UP THE GOOD WORK.

Wonderful to do it online. Especially capturing the meter readings!! Great step in the right direction. Thank you for this

What an experience and pleasure to have been helped by Kefiloe!! U helped me with kindness and warmth and gives Tshwane a very good static.content.testimonials.name. Thank u very much.

I have not been receiving my account statements regularly. This new site is great. I should be able to keep up with all the necessary information. Well Done and keep it up

Ayanda Duma provided excellent service helping me set up the online accounts. She was very polite, knowledgeable and helpful.

Good customer service

Congratulations on work well done with this portal. It will make our work easier with the viewing of account and the submission of meter readings. Thanks and well done.

I am so grateful that there is now an electronic interface between me as client and the service provider (Tshwane Municipality. Especially in light of submitting meter readings!!

Thank you for implementing e-Tshwane! Very happy with how it all works, easy to navigate and much more convenient! Good job!

What a pleasure to have this e-Tshwane! Well done!

Thank You for the meter readings, Thank you for listening to my suggestion.

Just want to say, I think this function is a fabulous thing. It works perfectly, no long queues anymore. Thank you for making it better for everyone. JJ and R Moore

I would like to compliment you on the rendering of the monthly account. Seeing the detail of what was used is great. Thank you for this service.

I love e-Tshwane. Brilliant brilliant brilliant. I can manage my electricity and water usage much more efficiently. Thanks to you all.

Good day I would like to give my compliments to this service. I have logged a call, and I have phoned in on this service, and both times I got a great service from the people assisting me. I would like to thank them. Great job guys. thank you.

I love e-Tshwane. Brilliant brilliant brilliant. I can manage my electricity and water usage much more efficiently. Thanks to you all.

I called your eTshwane call Center and MOSES was so helpful I cannot do anything else but to compliment him ! Thank you so much

I just spoke to a lady at the call Center. The call was answered very quickly and I was assisted very professionally. She was very helpful and deserves a compliment.

Many thanks for your assistance and excellent service, best regards Mike

e-Tshwane is absolutely brilliant. Well done on a really user friendly application that makes life just that much easier in this great City of ours. Kind Regards Timothy Whitcomb

I would like to express my gratitude for the service that was rendered regarding my query.

The new eTshwane service is really impressive, well done!

Thank you guys so much for make this process online, it is so convenient for us who have to work all day and never have time to come to you. BIG UP. Paton J Dennison

This serves to say thanks for a fantastic service I received from, one of your consultants, Ms. Ayanda Duma. I suggest that she be given a raise. Sincerely Brian Makeketa

Thanks a lot to your Customer Service personnel. I made two inquiries on the 31 December to link my accounts. This was done immediately. Thanks for a very efficient service. Albertus Wilson

Good morning, A huge compliment to Ms Nonhlanhla for assisting with verifying an account on e-Tshwane in a most professional, friendly and helpful manner. She does the name of service delivery proud and deserves to be complimented. Regards! Albert Cruywagen

Well done. I love that I can view my accounts online! Excellent job. Tshwane are doing good work.

THANK YOU for the efficient service!